United Airlines will bring the airline’s “p.s.” Premium Service to its New York hub at Newark Liberty International Airport in October. Beginning October 25, all regularly scheduled Newark–Los Angeles and Newark–San Francisco flights will offer:
- flat-bed seats in the United BusinessFirst cabin;
- premium in-flight service; and
- modern interiors with in-flight Wi-Fi and personal on-demand entertainment with individual seatback monitors and power ports for customers in every row.
United will offer more than 1,250 daily flat-bed seats, a 44 percent increase in flat-bed seats year-over-year. The airline will fly up to 17 daily round trips Newark–San Francisco and up to 15 daily round trips Newark–Los Angeles, with a total of up to 10,000 round-trip seats offered per day on the two combined key transcontinental routes.
While at Newark Liberty, p.s. customers will have access to the New York area’s best airport experience. The company also announced today that it is making a multi-million dollar investment to renovate United’s Terminal C lobby and to bring its new airport lounge design concept to all United Club locations at Newark Liberty. United already has invested more than $2 billion to build a world-class gateway at Newark Liberty where, with its airport partners, the airline is offering chef-driven restaurants, redesigned lounge-like gate areas and improved United Club locations.
At Newark Liberty, the airline offers a full range of premium services, including a new United Global Services reception lobby for its top frequent flyers, offering personalized check-in and travel services to members of the airline’s invitation-only Global Services program and to customers traveling on long-haul international flights in United Global First. United also offers its Mercedes-Benz tarmac transportation service, and when feasible, representatives meet Global Services and United Global First customers with applicable itineraries who may have tight connections and will drive them across the tarmac to their connecting flights.
“The introduction of p.s. to Newark Liberty, the New York/Newark region’s premier airport, offers Los Angeles and San Francisco travelers the highest levels of service in the air and on the ground,” said Jim Compton, United’s vice chairman and chief revenue officer. “We are investing in the three critical components of the travel experience for our customers – our network, our product and our facilities.”
With its launch of p.s. services at Newark Liberty, United will cease operations at Kennedy International Airport on Oct. 25. United has entered into two separate transactions: Delta Air Lines plans to acquire United’s JFK slots, and United plans to acquire slots from Delta in Newark. Each transaction is subject to regulatory approval.
The p.s. Experience: International-Style Domestic Travel
United’s p.s. Premium Service offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
For p.s. customers booked in United BusinessFirst, United also provides:
- Premier Access check-in, security screening, boarding and baggage handling;
- United Club access;
- up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
- pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Trans-Atlantic Services: More Seats, More Comfort
In launching p.s. service at Newark Liberty, United will move several Boeing 757-200 aircraft currently allocated to trans-Atlantic markets to p.s. flights. As it does so, the airline will increase the number of widebody Boeing 767 aircraft on trans-Atlantic flights, offering larger United BusinessFirst cabins and, on many flights, United Global First service. United has already announced plans to introduce widebody 767 service on Newark flights to and from Barcelona,Madrid, Berlin and Hamburg.
Out of Newark, United offers nearly 500 daily departures from the region to more than 150 destinations – the most in North America, the most across the Atlantic, the most across the Pacific and the most to and from Latin America. United also maintains a presence at LaGuardia Airport, where the airline flies 37 daily departures to several of its domestic hubs, including Chicago, Denver, Houston and Washington Dulles.
Newark Liberty Terminal C: Terminal for Today’s Connected Traveler
United Airlines is partnering with OTG Management to transform the shopping and dining experience in Terminal C, already one of the most modern airline terminals in the country, with high-end restaurants designed by internationally and regionally acclaimed chefs and gate areas updated with custom seating and tables.
In gate areas, United customers will be able to use iPads to track their flights and order food and beverages for delivery to the gate within 15 minutes.
With electronic payment technology, MileagePlus members are able to use award miles for food, beverage and other purchases with the nearly 6,000 iPads to be deployed for customer use throughout the terminal.
