ATLANTA /PRNewswire/ — Delta Air Lines flight attendants will be empowered with an innovative new tool on their handheld phablet devices today in an effort to bring a deeper level of personalization and improve the travel experience for the airline’s 170 million global customers.The Guest Service Tool is the newest enhancement in a long line of technology innovations, providing Delta’s more than 22,000 flight attendants key information so they can better engage with customers while in flight.
“Our flight attendants, as with all Delta employees, are [...]
ATLANTA /PRNewswire/ — Delta Air Lines and Virgin Atlantic Airways will offer customers two new routes across the pond with the introduction of Delta’s nonstop service from Salt Lake City to London Heathrow and New York-JFK to Edinburgh, Scotland, beginning in May 2016.
The routes add to the value that the Delta-Virgin Atlantic joint venture provides customers through an aligned route network offering more frequencies, competitive fares and harmonized service. The Department of Transportation’s 2013 grant of anti-trust immunity to the Delta-Virgin joint [...]
Delta Air Lines and Virgin Atlantic this weekend are marking the launch of their new services between London-Heathrow and Los Angeles and London-Heathrow and Atlanta respectively.
The new routes are the first transfer of operations between the two airlines since the launch of their joint venture earlier this year and will offer more choice and flexibility for both airlines’ customers on these key routes across the Atlantic.
From Sunday, Delta will be flying nonstop from London to California for the first time with one of two daily Heathrow-Los Angeles flights previously [...]
In order to achieve this ambition, Virgin Atlantic plans to update its network and make significant investment into the Virgin Atlantic customer experience.
Virgin Atlantic Network Update:
Virgin Atlantic has identified opportunities for investment into its transatlantic [...]